Harilela Group operates a variety of facilities at Singapore Changi airport including restaurants, hotels, and lounges. All but one of the facilities are in the airport’s transit area.
One of those is also the Ambassador Transit Lounge in terminal 2 which I had a chance to visit back in March. Just like the SATS Premier Lounge and TGM which I reviewed before, I was able to access this lounge with Priority Pass.
Continue reading this review to see what the lounge was like.
Location, Opening Hours & Access
The Ambassador Transit Lounge is located on the third floor of terminal 2 – one floor above the main departures level. Rather than being located in the same area as the Singapore Airlines SilverKris Lounge and SATS Premier Lounge, it’s located near the “Entertainment Deck.”
That’s where some of the free facilities that Changi airport is well known for such as its movie theater and game room (and even “Sunflower Garden”) are located.
The lounge is open 24 hours a day, and it can be accessed with Priority Pass (for up to three hours) as well as other similar memberships. You can also pay 40 SGD (about 30 USD) at the reception to enter the lounge for three hours or 59 SGD (about 45 USD) for five hours.
Separately from that, the lounge also offers “a la carte” services like showers, printing, and so on.
Just past the lounge’s entrance was a reception area with the reception desk and a couple of sofa chairs.
After presenting my boarding pass and Priority Pass card to the staff at the reception, I was handed a small sticker which would identify me as having access to the lounge (I assume those without a sticker would be people just taking shower or just using the business center).
Across from the reception desk – near the entrance into the actual lounge – there was a small business center with two cubicles. One of those was empty and available for use with a laptop, and the other one was equipped with a PC.
While I usually like business centers as they are good for getting some work done, in this case I didn’t like it too much and instead just spent time in one of the normal seating areas.
The reason for that was that the business center was completely exposed to the reception and in a place where every person entering the lounge had to walk past – and so, it wasn’t exactly a calm and private space to work in.
Continuing into the lounge, there was a seating area with a couple of different types of sofa chairs, as well as a counter with some high-top chairs.
While not all of the seats were equipped with power outlets, that was not a problem since the lounge was fairly empty when I visited and so I could just choose one that was near an outlet. That said, during the lounge’s busier times, you might have some trouble getting a seat with access to a power outlet.
On the other side of the lounge, there was the dining area with a buffet counter and a kitchen island that contained all the food and drinks, and a variety of seating options.
The seating included some dining tables for groups of two and four, a high-top communal table, as well as pairs of leather chairs arranged around coffee tables.
Separate from the above, the lounge also had an outdoor terrace that was neighboring with the Sunflower Garden. While mainly serving as a smoking area, it also offered some limited views of the airport’s apron.
Food and Drinks
The selection of drinks in the Ambassador Lounge was fairly limited. There were pitchers with orange and apple juices, and milk. And, there was a soda dispenser with the usual Coke, Coke Zero, and so on.
Besides that, there was a coffee machine and a limited selection of tea bags.
There were no alcoholic drinks available for free. Instead, they could be ordered from the lounge staff between 6AM and 11:59PM.
As for the food available in the lounge, there were some snacks including crackers, peanuts, and cookies. And, there were bread, salad, egg tarts, fruits, sandwiches, and so on.
Hot items on offer included asparagus cream soup, paneer masala and yellow dal, chicken, and vegetables.
Ambassador Transit Lounge Singapore Changi Terminal 2 Summary
During my visit late at night, the Ambassador Lounge in Singapore airport’s terminal 2 provided a nice place to spend a couple of hours in. That said, I cannot comment on how the place would have been if I went during a busier period of the day.
In spite of the fact that the lounge was decent, it’s not the lounge you want to visit just for the purpose of visiting it. It’s neither a lounge you would want to pay to enter unless you needed to take a shower for example.
And, unless you were looking a place to work in or have a quick drink or a bite, you might have more fun in the terminal itself. After all, while the lounge doesn’t have a movie theater or a game room, the terminal offers those amenities and more – free of charge.