Lounge Review: ACV (NIA) Business Lounge at Hanoi Noi Bai

Lounge Review: ACV (NIA) Business Lounge at Hanoi Noi Bai

Last month, prior to taking a Qatar Airways flight from Hanoi to Doha via Bangkok, I visited ACV Business Lounge – also sometimes referred to as NIA Lounge. It’s one of two business class lounges located in Noi Bai airport’s terminal 2 with the other one being the Vietnam Airlines’ lounge.

The lounge is located one floor above the gate area, and can be reached via escalators that can be found right after the security check.

ACV Hanoi Airport Lounge Entrance

Escalators leading into the ACV Business Lounge at Hanoi Noi Bai airport.

The lounge is operated by the airport, and used by a variety of airlines (especially non-Sky Team ones) including Qatar Airways. It is not a part of the Priority Pass network.

ACV Business Lounge Hanoi Reception

ACV Business Lounge entrance.

ACV Business Lounge Hanoi Overview

After entering through the automatic door, there was a reception desk with the majority of the lounge being spread around the area to the left of it. Still, there were two small areas – one with luggage lockers and the other with massage chairs and some sofas – to the right of it.

NIA Business Lounge Hanoi Luggage Lockers

Luggage lockers.
NIA Business Lounge Hanoi Massage Chairs

Massage chairs and sofas.
Looking Back at Reception

Looking back at the reception and massage chair areas.

Going to the area to the left of the reception, there was an aisle leading all the way to the very back of the lounge.

On the left side of this aisle, there was a seating area with pairs of chairs with tables.

Seating Area

Seating area right past the lounge’s entrance.

Behind the above seating area, a small business center with a handful of computers, a fax machine and a copier could be found.

ACV Business Lounge Hanoi Business Center

Business center.

Across from those two areas – along windows overlooking the apron – there was another, slightly raised, seating zone with sofa chairs and coffee tables. The area offered great view of the apron and runways.

NIA Business Lounge Seating

Slightly raised seating area.
Qatar Airways 777-300ER at Hanoi Noi Bai Airport

The aircraft that later took me to Doha arriving from Bangkok.
NIA Lounge Hanoi Seating Area

Sofas in the raised seating area.

Separately from the area above, there was also a small (bar) counter with some snacks and drinks (more on that later), as well as a small, narrow, seating area with some more chairs overlooking the apron.

Bar ACV Lounge Hanoi

Bar counter.
ACV Lounge Bar Area Seating

Bar counter and the seating adjacent to it.
ACV Business Lounge Hanoi Seating Area Overlooking Apron

Seating behind the bar, along the windows.

Finally, at the very end of the lounge, there was another slightly raised seating area. Besides featuring more seating, it was also home to the main buffet spread.

Seating Area and Buffet NIA Lounge Hanoi

Buffet area.

ACV Business Lounge Hanoi Food and Drinks Selection

As can be seen above, the food and drinks available in the ACV Business Lounge were spread across two areas with the majority of them being located in the buffet area in the back of the lounge.

Hot drinks including tea and coffee, as well as alcoholic drinks (available upon request) could be found in the bar area. Canned beer and soda, as well as juices were, on the other hand, placed in a fridge in the main buffet area.


ACV Business Lounge Hanoi Coffee

Vietnamese coffee.
Alcoholic Drinks in ACV Lounge Hanoi

Alcoholic drinks selection.
NIA Lounge Hanoi Soft Drinks

Beer and soft drinks.

As for the food, in the bar area, there were some packaged snacks as well as instant and pho “noodle kits” that the staff would prepare upon request.

Packaged Snacks

Packaged snacks.
Pho Noodles in Hanoi Airport Lounge


The rest of the food was available in the main buffet area.

First of all, there were some fruits, as well as small desserts.


ACV Business Lounge Fruits

Melon and watermelon.
NIA Business Lounge Hanoi Fruits and Cereals

Dragon fruit.
Desserts at Hanoi Airport Lounge


Then, there were some cereals, bread, as well as salad and steamed vegetables.

Cereals and Bread

Cereals and bread.
Bread Selection

More bread.

Salad and steamed vegetables.

The cold food available in the lounge also included some canapes, sandwiches, and sushi.



Sushi Hanoi Airport Lounge


Finally, there were also several warm options including grilled meat, spring rolls, tandoori chicken, braised fish, chicken congee, pumpkin soup, and spaghetti.

Spring Rolls

Grilled meat, spring rolls, tofu.
Hanoi Airport Lounge ACV/NIA Hot Food

Tandoori chicken and braised fish.

Congee and Soup Hanoi Airport Lounge

Congee and soup.
ACV Business Lounge Spaghetti


ACV Business Lounge Hanoi Summary

While the quality of lounge was nowhere near some of the airline operated lounges around the world, it was still decent. There was plenty of seating – although there wasn’t much choice in terms of the type of seating – and the food and drinks selection was fairly extensive.

That said, the quality of food left a bit to be desired – especially when it came to some of the hot options. However, in my case, I didn’t find that to be a problem since I was planning to eat a lot onboard!

Before you go... Here are 3 quick tips for travel:

For your convenience: Price comparison sites

When searching for flights and accommodation, use comparison sites that will summarize prices from a variety of sources including the airline sites and online travel agencies for you. I recommend HotelsCombined for comparing hotel prices and Momondo for comparing flight prices.

For your comfort: Unlimited airport lounge access

If you generally fly in economy class and don’t have an airline status, I recommend considering a Priority Pass Prestige membership which will give you unlimited access to over 1,200 lounges at more than 500 airports all over the world.

For your peace of mind: Travel insurance

Make sure you have adequate insurance coverage - whether through your credit card or through insurance policy purchased separately. This will help save your trip when you get sick or things stolen on the road, in other words, when things go wrong. In case you didn't get your travel insurance yet, I recommend getting a free quote from World Nomads. To save some time, you can also use the form below.

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